Our staff will respond to your inquiries at 315-253-1226 or e-mail between 9 am and 2 pm Monday - Friday, but the building is not open for office visits. We can help with:
- Medicare questions and enrollment/changes for 5/1/20 for Medicare Supplements, Advantage plans, and Part D drug coverage
- In-home contracted aide service and case management services for clients 60 and over who meet program eligibility requirements.
- Questions about long term care and benefits eligibility assistance for those 60 and over.
Meals on Wheels (315-253-1550) will be delivered on a normal schedule as long as possible. We are accepting new referrals for those 60 and over who meet program eligibility requirements, but due to a high volume of requests, there is currently a waiting list.
Congregate nutrition sites at Boyle, Mercy, Stryker, and Schwartz Towers apartment buildings are closed, but registered congregate participants 60 and over can still request a daily meal.
For all senior nutrition program questions, please call 315-253-1550 or e-mail. All program participants are encouraged to have a supply of shelf stable meals on hand in case of service disruption.
The U.S. Department of the Treasury and the Internal Revenue Service announced that Social Security beneficiaries who are not typically required to file tax returns will not need to file an abbreviated tax return to receive an Economic Impact Payment. Instead, payments will be automatically deposited into their bank accounts. Read press release
Advice about medical appointments: While everyone is urged to stay home as much as possible, this may effect prior scheduled doctor’s appointments. Try calling the office to see if you could speak to someone by phone instead of going in to be seen. Telehealth is also an option for many people with Medicare. Call the back of your card for a phone number or ways to be contacted by telehealth. Some plans require you to register, go online for a mobile app, and some Advantage plans have a direct phone number to call. OFA staff have some of the plan specifics – call us at 315-253-1226. Remember, if this is COVID-19 related, the call and service should be covered without any cost-sharing from you.
Matilda’s Law was enacted to protect New York’s most vulnerable populations, including individuals age 70 and older, those with compromised immune systems and those with underlying illnesses.
Beware of COVID-19 SCAMS! Review the COVID-19 Consumer Tip Sheet for what you can do to stop COVID-19 fraud and what Medicare covers in relations to COVID-19.
More frequently asked questions regarding food needs, grocery delivery, home care, medicare, NYS benefits, social security, transportation, and tax preparation.
Recommendations from the NYS Department of Health on protecting residents in nursing homes.
AgingCare.com - Activities for the elderly (and others) at home