Please visit the Social Security COVID-19 web page to find out what services they are continuing and which ones they are suspending, how to contact them, and important information about deadlines they are extending to ease the burden on the public and medical providers during this pandemic.
Most SSA services are available online. Here is list of available online services.
While SSA offices in New York and New Jersey are temporarily open to authorized personnel only, SSA staff from those local offices will continue to be accessible by phone. SSA local office phone numbers are available on the Social Security Office Locator. To find your local SSA office phone number, go to the Social Security website, select Contact Us under Items of Interest, and then Office Locator under Ways to Contact Us. SSA local office staff are accessible by phone Monday to Friday, 9:00 am. to 4:00 pm. Some critical services also are available by calling SSA’s national toll-free line at 1 (800) 772-1213 or 1 (800) 325-0778 TTY. National toll-free line staff are available Monday to Friday, 7:00 am. to 7:00 pm. They offer many automated telephone services so callers do not have to wait to speak with a telephone agent.
Up-to-date information about SSA office closings and emergencies