Cayuga County NY Homepage
How can I check my benefits?

You may call the number on the back of your benefit card to check your EBT balance on your SNAP and Temporary Assistance/Cash account, check your transaction History, change your PIN and  report card lost or damaged. You may go to My Benefits NY to do all of those things and you can also check your potential eligibility for certain benefits. You may also recertify your open SNAP and Temporary Assistance cases. (You must still be interviewed to continue receiving benefits at recertification). You must create an account at My Benefits NY to access account information. 

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1. I missed a scheduled appointment (orientation, recertification, job search, etc). What should I do?
2. My case was denied. Now what?
3. My situation has changed. What should I do?
4. I can’t get the documentation that my worker requested. What should I do?
5. I lost my benefit card or my card is not working. How can I get a replacement?
6. I cannot reach my worker by phone. What should I do?
7. How can I check my benefits?
  1. Cayuga County NY Homepage

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