Cayuga County NY Homepage
My case was denied. Now what?

You should come to the 3rd floor to reapply as soon as possible. In some cases, you will not have to file another application. If the case was denied because you did not bring in documentation, bring the requested paperwork with you. Safety Net cases will have a new 45-day wait regardless of whether they must submit a new application or not.

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1. I missed a scheduled appointment (orientation, recertification, job search, etc). What should I do?
2. My case was denied. Now what?
3. My situation has changed. What should I do?
4. I can’t get the documentation that my worker requested. What should I do?
5. I lost my benefit card or my card is not working. How can I get a replacement?
6. I cannot reach my worker by phone. What should I do?
7. How can I check my benefits?
  1. Cayuga County NY Homepage

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