Temporary Assistance

What is Temporary Assistance?

Temporary Assistance is temporary financial help for needy men, women and children. If you are unable to work, can’t find a job, or your paycheck does not meet your everyday expenses, TA may be able to help you.

Types of Assistance

  • Emergency Assistance: for households that are facing emergencies through no fault of their own, due to a sudden and unexpected event or loss of income
  • TANF (Temporary Assistance for Needy Families): for households with children
  • Safety Net Assistance: for single people or couples without children (there is a 45-day wait for assistance in this program)
  • Home Energy Assistance Program (HEAP): a one-time benefit program designed to help low-income households pay for their energy costs. This program generally runs from November to March

Am I eligible?

 To check potential eligibility, you may go to mybenefits.ny.gov or visit DSS and speak to a worker.

  1. Temporary Assistance

    Physical Address
    160 Genesee Street
    3rd floor
    Auburn, NY 13021

    Phone: (315)253-1011
    Fax: (315)253-1505


Our normal hours of operation are 8 a.m. to 5 p.m. Monday through Friday, and in July and August we are open from 8 a.m. to 4 p.m.

For further information please call 315-253-1011

Fax (315) 253-1505