The Protective Services for Adults (PSA) of Cayuga County serves adults (age 18 and older) who:
due to physical and/or mental impairments are unable to protect themselves from abuse, neglect, financial exploitation or other harm
have no one available who is willing and able to assist responsibly.
An adult is seen wandering outdoors in clothing not appropriate for weather conditions
A disabled or elderly person shows bruises and other signs of physical abuse
An elderly neighbor has become frail or malnourished and refuses assistance
No activity in the home of a person living alone, mail and newspapers piling up
A person shows confusion and forgetfulness over money, leaving essential bills unpaid
A vulnerable adult is dependent on a stressed, mentally ill or substance abusing caregiver
How to Help
Call the Cayuga County Adult Protective Unit at 315-253-1446. APS will have 72 business hours to respond to a referral. If you feel there is immediate danger for the individual, it's best to call 911 for police or medical assistance.
Assistance in finding other living arrangements
Assistance in obtaining other benefits and services
Counseling for client and family members
Home chores in certain cases
A home visit to identify needs and arrange for services, medical care or other resources in the community
Investigation of requests for help
Money management services
Referral to legal services
Services to obtain a guardian
PSA Services are free to adults in need of them, regardless of income. Adults have the right to accept or refuse services that PSA offers. In cases of extreme need, the local Department of Social Services is required to intervene to protect the individual.