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Protective Services for Adults

The Protective Services for Adults (PSA) of Cayuga County serves adults (age 18 and older) who: 

  • due to physical and/or mental impairments are unable to protect themselves from abuse, neglect, financial exploitation or other harm
  • have no one available who is willing and able to assist responsibly.

Warning Signs

  • An adult is seen wandering outdoors in clothing not appropriate for weather conditions
  • A disabled or elderly person shows bruises and other signs of physical abuse
  • An elderly neighbor has become frail or malnourished and refuses assistance
  • No activity in the home of a person living alone, mail and newspapers piling up
  • A person shows confusion and forgetfulness over money, leaving essential bills unpaid
  • A vulnerable adult is dependent on a stressed, mentally ill or substance abusing caregiver

How to Help

Call the Cayuga County Adult Protective Unit at 315-253-1446. APS will have 72 business hours to respond to a referral. If you feel there is immediate danger for the individual, it's best to call 911 for police or medical assistance.

Available Services

  • Assistance in finding other living arrangements
  • Assistance in obtaining other benefits and services
  • Counseling for client and family members
  • Home chores in certain cases
  • A home visit to identify needs and arrange for services, medical care or other resources in the community
  • Investigation of requests for help
  • Money management services
  • Referral to legal services
  • Services to obtain a guardian

PSA Services are free to adults in need of them, regardless of income. Adults have the right to accept or refuse services that PSA offers. In cases of extreme need, the local Department of Social Services is required to intervene to protect the individual.

Other Agencies Available to Assist Adults

  1. Cayuga County NY Homepage

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