Boil Water Order

The Cayuga County Health Department will issue a Boil Water Order to protect consumers when it is possible that drinking water has been contaminated by microorganisms that can cause illness (i.e. germs or pathogens). Common reasons for a boil water notice include loss of pressure in the water distribution system, loss of disinfection, and other water quality concerns caused by other events such as water line breaks, power outages and floods. 

The Cayuga County Health Department will inform the public of a Boil Water Order via multiple outlets, including:

• press releases sent to local TV stations, radio stations, and newspapers
• posting on our website
• Notify Me
• Hyper Reach

Helpful Information

• All Consumers Basic Questions - FAQ
• Boil Water Checklist for Hospitals and Resident Medical Facilities (PDF)
• Boil Water Checklist for Medical Offices (PDF)
• Boil Water Checklist for Residents and Homeowners (PDF) 
• Boil Water FAQs for Food Services (PDF)
• Boil Water FAQs for Hospitals and Resident Medical Facilities (PDF)
• Residents and Homeowners - FAQ
• Water Utilities Fact Sheet on Boil Water Notice (PDF)