COVID-19 Updates for Cayuga County
WIC Update - How to ensure your benefits won’t lapse
Press conference video about Cayuga County’s COVID-19 response to date, provided by Aileen McNabb-Coleman (Chair of the Legislature), Kathleen Cuddy (Director of Public Health), and Amy Russett (Director of Emergency Management).The speeches are available for download.
County Departments continue to provide services via phone or email.
The County Office Building is closed to the public, except for Department of Social Services emergency services.
Please contact the county hotline 315-253-1355 and call takers will direct you to the appropriate department for assistance. The hotline is staffed Monday - Friday 9 am - 5 pm, Saturday and Sunday 9 am - 12 pm.
You can also find department contact information on our department pages. Departments are working at reduced staffing and in some cases remotely. Please use the phone numbers listed on the respective department pages to get in contact with staff. Leave a phone message as necessary. Staff will get back to you as soon as they can. Refer to the FAQ below to find out about changes in specific departments.
If you have coronavirus-related health questions, you can call Upstate University Hospital’s 24-hour triage hotline at 315-464-3979. For general questions call the NYS Department of Health coronavirus hotline at 1-888-364-3065.
While the county encourages social distancing, we also want to remain connected with residents. Don’t miss any updates by signing up for automatic email and/or text message notifications. Click the mail or phone icon next to Coronavirus COVID-19 Response in the alert center and you will be notified as soon a new update is posted. Please note: If you have previously signed up for other alerts, you need to visit the alert center again and subscribe to the COVID-19 alert.
Amidst this health crisis, Cayuga County government remains committed to serving your needs!
Below you can access important information about county departments, community resources, and prevention measures. When you click on one of the links below, you will be directed to our frequently asked questions page. You can return to this page by clicking the back arrow.