Coronavirus COVID-19 Updates for Cayuga County

Click on the Data Dashboard to download PDF

5-27-20 Cayuga County Coronavirus Data Dashboard


  • Starting May 15th, businesses in certain sectors are eligible to reopen if they are able to meet the safety guidelines provided by the New York State Department of Health:
  • Read the press release - what businesses and residents need to know
  • New York will reopen statewide certain low-risk businesses and recreational activities as of Friday, May 15th, including 
    • Landscaping and gardening
    • Outdoor, low-risk recreational activities like tennis
    • Drive-in movie theaters

Last updated 5/22/20


Department of Motor Vehicles

  • Due to staff furloughs, DMV office will no longer be able to accept phone calls from the public. If you call the DMV public phone at 315-253-1241 you will hear a message that includes instructions, options, and resources.
  • During this time, DMV will continue to process transactions received through the mail, and the transactions that are dropped off in a locked drop box in front of the County Office Building. Please make sure your transactions have your name and phone number. You will receive a call if there are questions about your transactions. Go to the DMV page

Free Masks for Seniors

Stimulus Economic Relief Payments

  • There has been a lot of confusion and questions regarding the Economic Relief Payments that were sent to those who are deceased. The IRS has posted on their website that those checks will need to be returned by following the instructions on their page. Please refer to question 10
  • Nursing home residents are entitled to the stimulus payments; they do not count as income for Medicaid, and they are not to be used by the facility for payment for their care. Find out more

Department of Social Services

  • NYDocSubmit is a mobile application that allows Cayuga County applicants and recipients of Temporary Assistance, SNAP, HEAP and Medicaid to take pictures of their documents and submit them to the Department of Social Services. More info
  • As a result of the COVID-19 pandemic, the New York State Office of Temporary and Disability Assistance (OTDA) is automatically extending certain TA/MA/SNAP and SNAP only recertifications scheduled to expire in March, April, May, and June for a period of six (6) months. More info 


County Departments continue to provide services via phone or email.

The County Office Building is closed to the public, except for Department of Social Services emergency services.

You can find department contact information on our department pages. Departments are working at reduced staffing and in many cases remotely. Please use the phone numbers listed on the respective department pages to get in contact with staff. Leave a phone message as necessary. Staff will get back to you as soon as they can. Refer to the FAQ below to find out about changes in specific departments.

If you have coronavirus-related health questions, you can call Upstate University Hospital’s 24-hour triage hotline at 315-464-3979. For general questions call the NYS Department of Health coronavirus hotline at 1-888-364-3065.

While the county encourages social distancing, we also want to remain connected with residents. Don’t miss any updates by signing up for automatic email and/or text message notifications. Click the mail or phone icon next to Coronavirus COVID-19 Response in the alert center and you will be notified as soon a new update is posted. Please note: If you have previously signed up for other alerts, you need to visit the alert center again and subscribe to the COVID-19 alert.

Amidst this health crisis, Cayuga County government remains committed to serving your needs!

Below you can access important information about county departments, community resources, and prevention measures. When you click on one of the links below, you will be directed to our frequently asked questions page. You can return to this page by clicking the back arrow.