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There are two ways to visit an inmate, scheduling and walk-ins. Scheduling is the preferred method and those who schedule a visit are given preference.
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Inmates in our facility are currently allowed to receive letters, make collect calls, and receive visitation. The facility does not take messages for inmates.
Inmates are not allowed to receive calls. They may only make collect calls after the booking process. All telephone calls may be recorded.
Mail can be sent by addressing the correspondence to the inmate with their number (if known). An example:John Doe #0000007445 County House RoadAuburn, NY 13021
Inmates are allowed to purchase emails from commissary. You cannot initiate an email to an inmate, however you can respond to their emails. All emails may be read.
Call 315-253-2911 on Mondays from 8 a.m. to 4 p.m. for a visit. Arrive 15 minutes prior to visit.
Arrive at the facility 30 minutes prior to a visitation. If room is available, you will be permitted in.
Bailing someone out can be done in person or online.
Inmates are not permitted to have cash. You may send money to an inmate in the form of a money order made out to them and sent in the mail. There is a money kiosk in our lobby to deposit money into an inmate commissary account, for a small fee.
Medical concerns can be addressed to the medical office at 315-253-3061.
Mental health concerns can be addressed to the mental health office at 315-253-1028.
Medical and mental health staff cannot discuss medical diagnosis or treatment plans. They can only listen to your concerns, they cannot give out information.
You may call 315-253-3002 to speak with a shift supervisor.
You may call 315-253-1562 to speak with a Prison Rape Elimination Act (PREA) Coordinator.
Call 315-253-1602 to schedule an appointment between the hours of 6 a.m. and 1:30 p.m.
The Cayuga County Sheriff’s Office is proud to have the opportunity to provide the services of four Inmate Work Crews; three working throughout the week, one on the weekends.
Supervised by a staff of Custody Officers, crews of qualifying inmates perform various improvement and clean-up projects to the local municipalities and not-for-profit organizations within Cayuga County. It was the intent of the Sheriff’s Office to provide this program to make our neighborhoods safer, better places to live and to help reduce the cost of operating government.
The program additionally allows for participating inmates to pay something back to the community, showcase their talents and instill in them a feeling of self-worth that will hopefully remain with them upon their release and lead to their becoming productive, law-abiding citizens.