Social Services

 
Directions

160 Genesee Street
County Office Building
Auburn, NY 13021

315-253-1011

Link: Social Services Page

Hours
Monday through Friday
8 a.m. to 5 p.m.

Summer Hours
July 1 through August 31
8:00 am to 4:00 pm
Monday through Friday

Staff
Name Title Email Phone Additional Phone
Bianco, Christine Commissioner of Social Services (315) 253-1335  

Supplemental Nutrition Assistance Program 
Directions

160 Genesee Street
Third Floor
Auburn, NY 13021

315-253-1210

315-253-4960


Link: Supplemental Nutrition Assistance Program Page

Hours
Monday through Friday
8 a.m. to 5 p.m.

July 1st through August 31st
Monday through Friday 
8 a.m. to 4 p.m.

Staff
Name Title Email Phone Additional Phone
Bauso, P. Director   (315)253-1260  
Parker, J. Supervisor   (315) 253-1261  
Dann, C. Senior Examiner   (315)253-1258  
Reeves, M. clerk   (315) 253-1210  
Hesse, S. Eligibility Examiner   (315) 253-1249  
Bedell, C. Eligibility Examiner   (315) 253-1239  
Lipiska, M. Eligibility Examiner   (315) 253-1251  
Ratliff, K. Undercare Examiner   (315) 253-1259  
Carpenter, D. Undercare Examiner   (315) 253-1250  
Forgham, C. Undercare Examiner   (315) 253-1229  
Doty, H. Undercare Examiner   (315) 253-1086  
Van Riper, K. Undercare Examiner   (315) 253-1257  
Lupo, J. Undercare Examiner   (315) 253-1386  
Aversa, D. Undercare Examiner   (315) 253-1348  

HEAP- Open SNAP/ Temporary Assistance cases 
Directions

160 Genesee St.
Auburn, NY 13021

Auburn, NY 13021

(315)253-1575

(315)253-1295


Staff
Name Title Email Phone Additional Phone
Reid, D. HEAP supervisor   (315) 253-1305  

Temporary Assistance 
Directions

160 Genesee Street
3rd floor
Auburn, NY 13021

(315)253-1011

(315)253-1505



Staff
Name Title Email Phone Additional Phone
Rathbun, M. Intake/Eligibility Supervisor   (315) 25301201  
Sloan, L. Senior Examiner (Intake/Eligibility)   (315) 253-1294  
Warter, C. Eligibility Examiner   (315) 253-1262  
Lewis, S. Eligibility Examiner   (315) 253-1236  
Truman, J. Eligibility Examiner   (315) 253-1215  
Wilmot, M. Eligibility Examiner   (315) 253-1268  
Pelletier, D. Eligibility Examiner   (315) 253-1317  
Welch, J. Eligibility Examiner   (315) 253-1187  
Fritz, B. Eligibility Examiner   (315) 253-3173  
Casamassima, P. Undercare Supervisor   (315) 253-1344  
Tratt, L. Intake/ Eligibility Clerk   (315) 253-1217  
Bauso, D. Senior Examiner (undercare)   (315) 253-1346  
Liddle, M. Undercare Examiner   (315) 253-1296  
Watkins, J. Undercare Examiner   (315) 253-1263  
Foster, K. Undercare Examiner   (315) 253-4949  
Jones, R. Undercare Examiner   (315) 253-1141  
Wolford, L. Undercare Examiner   (315)294-8026  
Bennett, K. Employment Supervisor   (315) 253-1231  
Gilmore, A. Employment Examiner   (315) 253-1410  
Leszczynski, D. Employment Examiner   (315) 253-1167  
Waters, L. Employment Clerk   (315) 253-1267  
Truman, Shane Homeless Coordinator   (315) 253-1354  

HEAP- No SNAP or Temporary Assistance 
Directions

Community Action Programs Cayuga/Seneca
89 York St.
Auburn, NY 13021

Auburn, NY 13021

(315)255-1703 Ext.105


Staff
Name Title Email Phone Additional Phone
Community Action Programs, Cayuga/ Seneca Contract Agency handling all Non-TA/ Non-SNAP HEAP   (315) 255-1703 Ext. 105 (after 10/24/2022)
Community Action Programs, Cayuga/Seneca Contract agency handling non-TA/non-SNAP HEAP   315-255-1703  

Case Integrity 

160 Genesee Street
2nd floor
Auburn, NY 13021

Auburn, NY 13021

(315)253-1313

(315)253-8050



Staff
Name Title Email Phone Additional Phone
Janas, R. Supervising Social Services Investigator (315) 253-5883  
Hare, A. Senior Social Services Investigator   (315)253-1657  
Farrance, L. Social Services Investigator   (315)294-8170  
Trutschel, G. Social Services Investigator/Housing   (315)253-1442  
Komarisky, B. Special Assistant   (315) 253-1020  

Medicaid 
Directions

160 Genesee Street
Department of Social Services
Auburn, NY 13021

315-253-1382

Link: Medicaid Page

Staff
Name Title Email Phone Additional Phone
Bauso, Phil Director      

Foster Care & Adoption 
Directions

160 Genesee Street
4th floor
Auburn, NY 13021

Auburn, NY 13021

(315) 253-1396



Staff
Name Title Email Phone Additional Phone
Sacco, Janet Homefinder 315-253-1190  
Lovering, Robert Homefinder 315-253-1396  

Day Care Services 
Directions

160 Genesee Street
Second Floor
Auburn, NY 13021

315-253-4700

call for fax


Hours

Monday through Friday

8 a.m. to 5 p.m.


Staff
Name Title Email Phone Additional Phone
Murray, Jeannette Senior Examiner   (315) 253-1218  
Matthews, Tammy Examiner   (315) 253-1539  
Nocilly, Lindsay Examiner   (315) 253-1189