Protective Services for Children

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Cayuga County offers a variety of services to assist families and children. We are required to have a Child Protective Services (CPS)unit, but we also have a Family Assistance & Response (FAR) unit to work with you in providing the best care for your child(ren) and family. In addition to CPS and FAR, we also have a referral process so that struggling families can receive assistance or services from agencies that work in conjunction with Cayuga County. Each is explained here.




Our CPS unit is required, by law, to investigate allegations of child abuse or neglect. To report a suspected case of child abuse or neglect, you must call the New York State Central Registry at


If you feel a child is in immediate danger, always call local law enforcement.

Once a call is made to the central registry, the report will filter back through Cayuga County where a CPS Investigator will receive the report and must act on the report.  


If you or someone you are close to, are struggling with any parenting issues, we also have a referral process to help arrange services for you and your family. If you would like to make a referral, please call us at 253-1509 and we will direct your call to the most appropriate staff.


FAR PROGRAM (Family Assessment & Response)

FAR is a newer program for certain families reported for suspected maltreatment of their children.   

The Family Assessment Response is designed to work with you and provide needed supports, services and resources, focusing on child safety and your family’s needs. A range of services will be available to meet the unique needs of your family.

Rather than focusing on details of an incident, or investigating allegations of abuse or maltreatment, the focus will be on the safety of your children and providing services to meet the needs of your family.  There will be NO determination of whether the report is true.  The program:

  • Sets aside the issue of fault;
  • Avoids labeling parents;
  • Works in partnership with families;
  • Builds on parent’s and community strengths and resources;
  • Wants to know how you think your child can be kept safe and your family flourishing.