Go to the OTDA online portal to apply.
- Applications will be accepted starting on June 1 at 9 am
- Tip: Google Chrome browser preferred
- Tip: Clear the browser's cache
- Contact the Community Action Program (CAP) at 315-255-1703 x164
- For assistance compiling documentation or accessing the online portal
- Watch the video "Step-by-step walkthrough of the application and document upload process".
- Review the document checklist and have the necessary documentation ready.
- Review Frequently Asked Questions for more details.
- The State Call Center number is 844-NY1-RENT (844-691-7368).
Update 5/25/21 - The Governor announced that applications will be accepted starting June 1. No web address for the online application portal has been released. If you need assistance compiling documentation or accessing the online portal once it's open, contact the Community Action Program (CAP) as soon as possible at 315- 255-1703, extension 164. More information is available on the NYS Office of Temporary and Disability Assistance (OTDA) website.
Update 5/17/21 - Informational flyers and document checklists for renters and landlords now available for download under the For Renters and For Landlords tabs. Call the Community Action Program (CAP) for assistance at 315- 255-1703, extension 164.
Update 5/12/21 - The NYS Office of Temporary and Disability Assistance (OTDA) has released information about priority applications and documentation needed to apply. Application are not being accepted yet, but once the application process is opened up, the first 30 days of the program, priority will be given to certain populations. After the first 30 days, applications for all eligible households will be processed on a first-come, first-served basis, as long as funds remain available.
Update 5/7/21 - The U.S. Treasury Department issued new rules to simplify applications, cover more costs such as moving expenses and hotel stays, and help tenants even if their landlords decline to participate in the program. Review the updated Frequently Asked Questions for more details.
New York lawmakers voted to extend the state's COVID-19 eviction moratorium through the end of August 2021. Tenants who can attest to financial hardship due to the pandemic are protected from evictions for another four months. This will give tenants and landlords impacted by COVID-19 time to apply for a new rental assistance program.
The Emergency Rental Assistance Program (ERAP) allows tenants and landlords to apply for rental and utilities arrears payments. New York State, through the Office of Temporary and Disability Assistance (NYS OTDA), is making $2.4 billion available to help eligible households who are unable to pay rent and utilities due to the pandemic. Mobile home rent and utility payments are eligible for assistance.